Privacy Policy
Last updated: 20 July 2026
Brighton Wellness Daily Pty Ltd (ABN 92 157 684 330) ("Brighton Wellness Daily", "we", "us", "our") is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website at https://herbalgloweco.shop/ or place an order with us.
1. What personal information we collect
We may collect the following personal information:
- Name and contact details (email address, phone number, delivery address)
- Order and transaction information (products ordered, payment method selected)
- Website usage data (pages visited, browser type, IP address - collected via cookies where consent is given)
- Communications you send us via our contact form or by email
We collect personal information only by lawful and fair means, and only when it is reasonably necessary for our functions and activities.
2. How we use your personal information
We use personal information to:
- Process and fulfil your orders for Slim Coffee Booster
- Communicate with you about your order, delivery and returns
- Respond to your enquiries and customer service requests
- Improve our website and services
- Comply with our legal obligations
- Where you have given consent: deliver relevant advertising via Google Ads and measure the effectiveness of our marketing
3. Legal basis for processing
Where the General Data Protection Regulation (GDPR) or equivalent privacy law applies, we rely on the following lawful bases: (a) performance of a contract - to fulfil your order; (b) legitimate interests - to communicate with you and improve our services; (c) consent - for marketing cookies and targeted advertising. You may withdraw consent at any time.
4. Cookies and tracking technologies
Our website uses cookies, including those placed by Google Analytics (_ga, _gid) and Google Ads (_gcl_au). These cookies are only activated where you give consent via our cookie consent banner (Consent Mode v2). You can manage or withdraw your consent at any time by clicking the cookie settings option or clearing your browser cookies. For full details, see our Cookie Policy.
5. Google Ads, Remarketing and Analytics
We use Google Ads for advertising and Google Analytics for website analytics. If you accept cookies, Google may use data from your visit to serve relevant ads on other websites (remarketing). Google's privacy policy is available at policies.google.com/privacy. You can opt out of Google personalised advertising at adssettings.google.com.
6. Disclosure of personal information
We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our website, processing orders or delivering packages - under confidentiality obligations. We may disclose information where required by Australian law.
Some third-party service providers are located outside Australia (for example, cloud hosting or analytics services). By using our website, you consent to cross-border disclosure of your personal information to countries that may not have equivalent privacy protections. We take reasonable steps to ensure these providers protect your data.
7. Data retention
We retain personal information only for as long as necessary for the purpose for which it was collected, or as required by law. Order records are retained for seven years for tax and compliance purposes. Marketing data is retained until you withdraw consent.
8. Your rights
Under the Australian Privacy Principles and applicable law, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete personal information
- Request deletion of your personal information (subject to legal obligations)
- Opt out of direct marketing communications
- Withdraw consent for cookies and personalised advertising at any time
To exercise any of these rights, contact us at info@herbalgloweco.shop.
9. Data security
Our website is served over HTTPS (SSL/TLS). We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. No internet transmission is completely secure; we cannot guarantee absolute security.
10. Complaints - supervisory authority
If you have a concern about how we handle your personal information and we have not resolved it to your satisfaction, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
Website: www.oaic.gov.au
Phone: 1300 363 992
GPO Box 5218, Sydney NSW 2001, Australia
11. Contact us
For privacy-related enquiries, please contact our Privacy Officer at info@herbalgloweco.shop or by post: Privacy Officer, Brighton Wellness Daily Pty Ltd, 12 Acacia Lane, Brighton VIC 3186, Australia.
We may update this Privacy Policy from time to time. The current version is always available at this URL with the date of last update.